BootBay Forums & FAQ

Does BootBay have a money-back guarantee?

Does BootBay have a satisfaction guarantee? Can I get my money back if I'm not satisfied with my purchase from BootBay? Can I return products to BootBay? Will I get refunds from BootBay?
Knoji Staff asked this on Jan 5, 2018 Posted in BootBay0 answers
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Does BootBay offer discounts to military families and veterans?

You can check this page for more information about BootBay's veteran discounts and offers. You might also check out their homepage to see if they've posted any additional information about their military discounts. You can also subscribe to their email newsletter, as some stores will send special of...
Knoji Staff answered this on Jun 26, 2017 Posted in BootBay1 answer — Last reply 9 months ago

Does BootBay offer free shipping?

Yes, BootBay does offer free shipping all the time. You can read more about BootBay's shipping policies on their website on their shipping policies page. Good luck with your shopping there! If you can't find the information in the link above, you might be able to find more information on BootBay's ...
Knoji Staff answered this on Jun 24, 2017 Posted in BootBay1 answer — Last reply 9 months ago

Does BootBay offer free returns? What's their exchange policy?

Yes, BootBay does offer free returns and exchanges. This applies to items purchased online and in store. If you want more information on their returns policy, you can visit BootBay's page here.
Knoji Staff answered this on Jun 24, 2017 Posted in BootBay1 answer — Last reply 9 months ago

For cheaper boots, what are some of the boots available at BootBay?

Boot Bay offers several Timberland work and hiking styles for under $100, some under $80.  Their Carhartt and Wolverine boots are also quite reasonably priced.  You can find certian styles of these types of boots under $100 as well.  Clicking the sale tab in the menu bar on The Boot B...
Amy Russell answered this on Sep 29, 2012 Posted in BootBay1 answer — Last reply 71 months ago

Does BootBay carry leather boots? If so, are they genuine leather?

Boot Bay has many different boot options in differnet grades of leather and yes, the vast majority of their leather boots are 100% genuine leather.  However, Boot Bay provides a vast array of different types of boots they make out of different materials.
Amy Russell answered this on Sep 29, 2012 Posted in BootBay1 answer — Last reply 71 months ago

What are BootBay's return and exchange policies? Do they honor their refund policies?

answered this on Dec 31, 1969 Posted in BootBay1 answer — Last reply 73 months ago

What are BootBay's pricing and packages? How do they compare on value vs other Boots sites?

answered this on Dec 31, 1969 Posted in BootBay1 answer — Last reply 73 months ago

Where can I find BootBay's blog, Facebook Page, Google Plus Page, or Twitter feed?

answered this on Dec 31, 1969 Posted in BootBay1 answer — Last reply 73 months ago

How much traffic does BootBay's website receive? What is their Alexa Ranking and Google PageRank?

answered this on Dec 31, 1969 Posted in BootBay1 answer — Last reply 73 months ago

How trustworthy is BootBay? Do they have a BBB rating? Have major media outlets covered them?

answered this on Dec 31, 1969 Posted in BootBay1 answer — Last reply 73 months ago

Where is BootBay located? Who is the management team? How can I contact them?

answered this on Dec 31, 1969 Posted in BootBay1 answer — Last reply 73 months ago

What products and services does BootBay sell / offer?

answered this on Dec 31, 1969 Posted in BootBay1 answer — Last reply 73 months ago

What is BootBay's return / refund / exchange policy?

These are the return, refund, or exchange policies of BootBay. BootBay accepts returns or exchanges within 6 months Comfort and wear items are not included in the 6 months period Only defective items are accepted for a refund or exchange BootBay inspects items being returned and return the ite...
Mark Cruz answered this on Jun 18, 2012 Posted in BootBay1 answer — Last reply 74 months ago

Does BootBay ship internationally? Which countries do they ship to?

Yes, BootBay ships orders from countries outside the United States. However, customers should use the International Checkout button at checkout and not the default checkout button. In addition, International customers can now pay using their credit card, PayPal account or through bank transfer. Inqu...
Mark Cruz answered this on Jun 16, 2012 Posted in BootBay1 answer — Last reply 74 months ago

Does BootBay accept debit cards or personal checks?

NBootBay doesn't accept debit cards and personal checks. However, you can pay them using your credit cards and other mode of payments. These are the payment methods that BootBay accepts. Visa MasterCard American Express Money Orders Certified Checks Unfortunately, Discover credit card hold...
Mark Cruz answered this on Jun 16, 2012 Posted in BootBay1 answer — Last reply 74 months ago

Does BootBay accept PayPal?

No, PayPal is not offered as a form of payment for shoppers. BootBay accepts only payments through VISA, MasterCard and American Express credit cards issued in the United States. Money Orders and Certified Checks issued in the USA are also accepted by the shop as a form of payment option available f...
Marky Chavez answered this on May 25, 2012 Posted in BootBay1 answer — Last reply 75 months ago

What are sites / companies similar to BootBay? How do they compare?

answered this on Dec 31, 1969 Posted in BootBay1 answer — Last reply 78 months ago

What are the main disadvantages of / common complaints with BootBay?

answered this on Dec 31, 1969 Posted in BootBay1 answer — Last reply 78 months ago

What are the main advantages / key differentiators of BootBay?

answered this on Dec 31, 1969 Posted in BootBay1 answer — Last reply 78 months ago

What products and services does BootBay sell / offer?

answered this on Dec 31, 1969 Posted in BootBay1 answer — Last reply 78 months ago

Does BootBay offer a mobile app for iPad, iPhone and Android?

Hi Arthur, At present it does not appear that BootBay offers any apps available for use on an iPad, iPhone or Android devices. However with apps becoming more popular, many companies are adding apps to their site, so it may be worth checking back again later to see if they have added any.
Kimberley Heit answered this on Sep 29, 2012 Posted in BootBay1 answer — Last reply 628 months ago

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