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BootBay Q&A Forum
Last answer by toiken 57 months ago +0 votes:
Yes, Bootbay is confident that most of the products at their online store are the cheapest in the market. In any event that you can find a store that offers a similar product at a cheaper price, all you need to do is send the URL of the competing store and Bootbay will match that offer. more
Last answer by Kaleidoscope Acres 57 months ago +0 votes:
Yes, BootBay does sell boots made of more exotic leathers, such as those from the Ostrich. Ostrich skin looks like leather with small dots an inch or two apart.  Tony Lama and Justin Roper are good brands for ostrich skin boots.  You can find the selection of boots using ostrich skin by typing "ostrich" into their search feature.  Or do a search for anything and then narrow it using... more
Last answer by toiken 57 months ago +0 votes:
Yes, Bootbay has several fire-resistant shoes available such as the 18100 Danner Men's Flashpoint II Fire Work Boots – Black. These boots are made of sturdy and fire-proof materials perfect in hazardous working environments. Despite its rugged look, the fireproof boots at Bootbay are comfortable to wear, stylish and easy on your pocket. more
Last answer by toiken 57 months ago +0 votes:
By signing up your email at Bootbay, you can have direct access to the latest promotional offers and discounts at their online store. Furthermore, you can also receive store information such as new product releases, events and other discount opportunities. The email section is located at the lower middle portion of Bootbay’s website. more
Last answer by toiken 57 months ago +0 votes:
Yes, Bootbay has a wide selection of equestrian boots for men and women. You can choose among different models such as Quantum Equestrian Ariat Boots,Heritage Equestrian Ariat boots, Smoky Mountain’s, Half Ariat Chap 3 boots and many other equestrian boots that are made of the finest materials and made with fine craftsmanship. more
Last answer by Donata L. 57 months ago +0 votes:
Yes, BootBay does carry boots suitable for individuals with wide calves that come in a variety of styles, brands, widths and sizes.  The company currently offers ankle boots, mid-calf boots, and shoe boot that are perfecty designed to accommodate those with wide calves among other things.  more
Last answer by Donata L. 57 months ago +0 votes:
Yes, BootBay does carry some shoes in wide widths.  Some shoes the company carries in wide widths are Chaco Women’s ZX1 Yampa Wide sandals, Merrell men’s World Legend wide casual shoe, Merrell men’s vent wide hiking boot, men’s jungle mock wide casual shoe, men’s Vibram wide sandals and more.  To view wide width shoes, click link provided: http://www.bootbay... more
Last answer by Donata L. 57 months ago +0 votes:
Yes, Boot Bay carries slip resistant safety boots, slip resistant work boots, women’s slip-ons, work shoes and sneakers. The company carries slip resistant shoes for men and women in various styles, designs, and material that are designed to meet the safety needs of various professions and life styles.  To view shoes, click link provided:  http://www.bootbay.com/Slip-Resistant/Sear... more
Last answer by Donata L. 57 months ago +0 votes:
Yes, Boot Bay does carry boots that were made in the USA.  Boots that BootBay carries are 18100W Women's Flashpoint II work Danner boots currently priced at $349.99 and 18100 Men's Flashpoint II Fire work Danner boots currently priced at $349.99. To view boots, click links provided above. more
Last answer by Donata L. 57 months ago +0 votes:
Yes, BootBay.com carries a wide range of hiking boots for men women and kids.  Some boots the company currently offers are kids ventilator hiking boots, lace hiking shoes, women’s hiking Danner boots, men’s storm WP hiking boots, men’s falcon WP hiking boots, men’s timberland hiking boots, high-tech women’s harmony HP hiking boots and more… To view all hi... more
Last answer by Patricia Cartwright 57 months ago +0 votes:
Yes, BootBay sells safety boots. BootBay sells safety boots for both men and women, plus they also offer unisex safety boots. BootBay offers a huge selection of safety boots; they offer over 950 different safety boots from around 40 different brands. BootBay carries safety boots from the following brands: Abilene  Ariat  Bates  BELLEVILLE  CARHARTT  Carolina  ... more
Last answer by Patricia Cartwright 57 months ago +0 votes:
Yes, BootBay does sell logger boots. BootBay offers logger boots for both men and women. BootBay offers over 120 different types of logger boots from 13 different brands. BootBay offers logger boots from the following brands: Bates  CARHARTT Carolina  Caterpillar  Chippewa  Danner  Double H  Georgia  Harley Davidson  John Deere  Justin Orig... more
Last answer by Sasha Brown 57 months ago +0 votes:
No, BootBay does not offer live help on their website but you can call them toll free, Monday to Friday between the hours of 9:00am and 4:00pm EST @ 800.930.3668 more
Last answer by William J. Felchner 57 months ago +0 votes:
Founded in 1982, BootBay conducts business from its headquarters at 3911 Western Avenue, Knoxville, TN 37921 USA. As a result, BootBay.com charges sales tax on those orders going to Tennessee addresses only. According to the Tax Foundation, Tennessee has "the highest combined state and local sales tax rate of any state." Tennessee's state sales tax rate is 7%, combined with an average 2.45 per... more
Last answer by Patricia Cartwright 57 months ago +0 votes:
Yes, BootBay does sell Merrell footwear. They sell Merrell footwear for men, women and children. BootBay sells a wide assortment of Merrell footwear ranging from atheltic shoes, casual shoes and boots, sandals, clogs, and hiking boots and shoes. In addition, BootBay sells Merrell work boots and shoes, and Pac boots.  more
Last answer by Patricia Cartwright 57 months ago +0 votes:
Yes, BootBay does sell Caterpillar footwear. BootBay sells Caterpillar footwear for both men and women; however, they sell far more men's Caterpillar footwear than ladies' Caterpillar footwear. BootBay sells a wide variety of Caterpillar footwear ranging from hiking boots and shoes, logger boots, safety boots and shoes, and pull ons. In addition, BootBay also sells Ca... more
Last answer by Patricia Cartwright 57 months ago +0 votes:
Yes, BootBay does sell Timberland boots. They sell Timberland boots for both men and women. BootBay offers a wide variety of different Timberland boots in an assortment of colors, styles and types. They sell Timberland hiking boots, hunting boots, pac boots and casual boots. In addition to Timberland boots, BootBay also sells Timberland sandals, hiking shoes and casual shoes.  more
Last answer by William J. Felchner 57 months ago +0 votes:
BootBay.com does indeed offer motorcycle boots for both men and women. I count 52 different styles for men and 26 different styles for women. Motorcycle boot makers include Harley-Davidson, Bates, Durango, Double H, Dingo, Chippewa, Smoky Mountain and Carolina. These boots are made for durability and toughness in order to protect their wearers while hitting the road. more
Last answer by Amit Anil Rivankar 58 months ago +0 votes:
No, BootBay does not offer free return shipping. In fact, you have to pay for return shipping. The reason for that according to BootBay is that since they offer free standard shipping out to their customers in the contiguous United States and the return is at your digression, so they leave the return shipping at your cost. more
Last answer by toiken 58 months ago +0 votes:
Yes, Bootbay offers free Ground Shipping within the 48 contiguous states in the country. Take note that Bootbay does not however ship to PO boxes. Aside from ground shipping, expedited shipping options are available such as Next Day and 2 Days delivery. For APO addresses, a confirmation by phone is needed before orders are shipped. more
Last answer by Amy Russell 58 months ago +0 votes:
Yes, as a matter of fact, several brands are currently on sale at Boot Bay. You can access sale items listed under the sales tab on BootBay.com. more
Last answer by Amy Russell 58 months ago +1 votes:
Boot Bay offers several Timberland work and hiking styles for under $100, some under $80.  Their Carhartt and Wolverine boots are also quite reasonably priced.  You can find certian styles of these types of boots under $100 as well.  Clicking the sale tab in the menu bar on The Boot Bay website is a great option for finding affordable sale boots! more
Last answer by Amy Russell 58 months ago +1 votes:
Boot Bay has many different boot options in differnet grades of leather and yes, the vast majority of their leather boots are 100% genuine leather.  However, Boot Bay provides a vast array of different types of boots they make out of different materials. more
Last answer by Knoji 60 months ago +0 votes:
latoya lawrence provided an answer to this question in this review of BootBay:Bootsbay .com offer over 7000 different brands and styles of boot and shoes  to online shoppers.Bootbay.com carries Western, Work, Outdoor and Motorcycle Boots and Shoes for men and women. They also  have a large selection of Justin Boots, Ariat Boots and Nocona Boots in Their  western store. If you are wa... more
Last answer by Knoji 60 months ago +0 votes:
latoya lawrence provided an answer to this question in this review of BootBay:Established in 1982,  and started from a small retail store in Tennessee they have grown to a chain of retail stores throughout the state. Wanting to expand to online business BootsBay.com was started 2001 and has become one of the Internets. Most Popular Boot Stores. They  pride themselves  on being knowl... more
Asked by Sandra P in BootBay1 answers
Last answer by Knoji 60 months ago +0 votes:
latoya lawrence provided an answer to this question in this review of BootBay:The overall tone of feed back is that the majority of persons that shop at bootbay are happy with the service and product that they receive, these are some testimonials from customers. I have a hard time getting work boots 'cause of a narrow foot. I've been trying to get a pair of Justin JOW work boots in my size everyw... more
Last answer by Knoji 60 months ago +0 votes:
latoya lawrence provided an answer to this question in this review of BootBay:This business has been accredited by B.B.B. by being given an A+ they have  determined that Elliott's Tennessee Boot Company, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review ... more
Last answer by Knoji 60 months ago +0 votes:
latoya lawrence provided an answer to this question in this review of BootBay:Bootbay.com is ranked #317,880 in the world by Alexa Bootbay.com has Google page rank #4. Bootbay.com in business since, 10-May-2001. The estimated website net worth and values  is around $7,578. Bootbay.com receives 3,460 page views per day and generates nearly $10.38 every day in advertising revenue. The aver... more
Asked by Erik Craig in BootBay1 answers
Last answer by Knoji 60 months ago +0 votes:
latoya lawrence provided an answer to this question in this review of BootBay:Bootbay.com does have a Facebook page but it needs to be updated, they  have 14 like http://www.facebook.com/pages/BootBaycom, on twitter they have 24 tweets, 4 followers and 11 following https://twitter.com/BootBay , they are on pinterest and they have been pined quit a few times http://pinterest.com/source/bootbay... more
Last answer by Knoji 60 months ago +0 votes:
latoya lawrence provided an answer to this question in this review of BootBay:This company is very safe. On July 28, 2012 www.bootbay.com met the PCI data security requirements by passing a SecurityMetricsSite Certification vulnerability scan.  www.bootbay.com is tested quarterly to ensure that high security standards are maintained, which significantly reduces the risk that this site will b... more
Asked by Irene Henry in BootBay1 answers
Last answer by Knoji 60 months ago +0 votes:
latoya lawrence provided an answer to this question in this review of BootBay:The pricing for the products offer by bootbay are pretty competitive and the prices are hard to match elsewhere, here are a list of some products and prices as taken from Bootbay. E44109 Bates Men's Big Bend Motorcycle Boots $154.99 $116.99 YOU SAVE $38.00 E44108 Bates Men's Tahoe Motorcycle Boots $199.99 $149.99 YOU... more
Asked by Erik Craig in BootBay1 answers
Last answer by Knoji 60 months ago +0 votes:
latoya lawrence provided an answer to this question in this review of BootBay:As quoted from bootbay .com. Orders usually ship within 5 business days. If there is a problem shipping your order, we will notify you by e-mail within 4 business days if we receive a notification of the problem. We do apologize there are certain times when the manufacturers may not notify us of a problem. We do check th... more
Last answer by Knoji 60 months ago +0 votes:
latoya lawrence provided an answer to this question in this review of BootBay:Payment methods accepted by bootbay are Amazon Checkout, PayPal, Visa, MasterCard and America Express credit cards issued in the USA, and also money orders or certified checks issued in the USA that can be sent in to make a purchase. We do not accept Discover. Their accepted payment methods are quite varied and they cate... more
Last answer by Knoji 60 months ago +0 votes:
latoya lawrence provided an answer to this question in this review of BootBay:Bootbay.com customers have 60 days from the date of purchase to return the new, unworn item. The return shipping is at the customer's cost. They prefer that you return items via UPS or FedEx, but if you choose to use the Postal Service they recommend requesting a tracking number as Bootbay is not responsible for any pac... more
Last answer by Mark Cruz 61 months ago +0 votes:
These are the return, refund, or exchange policies of BootBay. BootBay accepts returns or exchanges within 6 months Comfort and wear items are not included in the 6 months period Only defective items are accepted for a refund or exchange BootBay inspects items being returned and return the item back to the customer if there are no defects found more
Last answer by Mark Cruz 61 months ago +0 votes:
Yes, BootBay ships orders from countries outside the United States. However, customers should use the International Checkout button at checkout and not the default checkout button. In addition, International customers can now pay using their credit card, PayPal account or through bank transfer. Inquiries are entertained at support@internationcheckout.com. BootBay cannot ship to PO Boxes via USPS o... more
Asked by Wes Haven in BootBay1 answers
Last answer by Mark Cruz 61 months ago +0 votes:
NBootBay doesn't accept debit cards and personal checks. However, you can pay them using your credit cards and other mode of payments. These are the payment methods that BootBay accepts. Visa MasterCard American Express Money Orders Certified Checks Unfortunately, Discover credit card holders cannot use their card for payment. more
Last answer by Marky Chavez 62 months ago +0 votes:
No, PayPal is not offered as a form of payment for shoppers. BootBay accepts only payments through VISA, MasterCard and American Express credit cards issued in the United States. Money Orders and Certified Checks issued in the USA are also accepted by the shop as a form of payment option available for shoppers. more
Asked by Tamara J in BootBay1 answers
Last answer by Knoji 65 months ago +0 votes:
You can find the answer to this question in this review of BootBay written by Ryan Curtin - an excerpt is posted below:Bootbay is an online retailer of everything boots. Have you been looking for a site devoted solely to boots? If so, look no further, because BootBay has the boots to cover your soles and every last one of your little piggies. BootBay sells work boots, logger boots, safety boots an... more
Last answer by Knoji 65 months ago +0 votes:
The answer to question was posted in this review of BootBay written by Ryan Curtin - an excerpt is posted below: BootBay offers a great selection of boots for work and fashion. Tons of different styles to choose from. The prices and discounts are fantastic. Free shipping on orders over fifty dollars. Good looking site. Easy to navigate.  read more more
Asked by Ivey M in BootBay1 answers
Last answer by Knoji 65 months ago +0 votes:
The answer to question was posted in this review of BootBay written by Ryan Curtin - an excerpt is posted below: Items in website are not always in stock. Customers have had trouble obtaining refunds for boots purchased out of stock. Customer service is inconsistent. Standard online retail shipping problems. Not as reliable as other big online shoe retailers (but offers better boot selection)... more
Asked by Frank C in BootBay1 answers
Last answer by Knoji 65 months ago +0 votes:
The answer to question was posted in this review of BootBay written by Ryan Curtin - an excerpt is posted below:Drew's Boots is another website that focuses solely on boots. There are plenty of online shoe outlets that sell boots,  but few are as specialized as BootBay and Drew's Boots. BootBay is much easier to navigate than Drew's Boots and looks to have a bigger selection. BootBay also off... more
Last answer by Kimberley Heit 58 months ago +0 votes:
Hi Arthur, At present it does not appear that BootBay offers any apps available for use on an iPad, iPhone or Android devices. However with apps becoming more popular, many companies are adding apps to their site, so it may be worth checking back again later to see if they have added any. more
Asked by Arthur Ford in BootBay0 answers
BootBay Overview

Bootsbay .com offer over 7000 different brands and styles of boot and shoes  to online shoppers.Bootbay.com carries Western, Work, Outdoor and Motorcycle Boots and Shoes for men and women. They also  have a large selection of Justin Boots, Ariat Boots and Nocona Boots in Their  western store. If you are want work or safety boots check out  Justin Original line , Wolverine, Timberland PRO, Chippewa and Rocky. They  also supply your technical outdoor footwear from popular ... more

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